Is an Office Chair's Sale Price a Real Discount?
Summary
A crossed-out price does not, by itself, establish a real saving. For a seller's former-price comparison, the FTC looks at whether the higher price was genuinely offered on a regular basis for a substantial period; actual sales are not always required. Compare the amount you would pay for the exact chair option, then check return eligibility and shipping costs. The dated examples below show why a larger advertised percentage need not mean a lower purchase price.
What makes a sale price a real reduction
The FTC's Guides Against Deceptive Pricing, at 16 CFR Part 233, address comparisons with a seller's former price. Section 233.1 calls for an "actual, bona fide price" offered regularly over a reasonably substantial period. It also explains that a former price is not necessarily fictitious just because no sales occurred at that price.
For a crossed-out former price, ask about the offer behind the number. Was the chair really offered at that price? Was it offered regularly, not just briefly? Was that period substantial? Ask the store to substantiate the former price over that period; a single dated pair of prices does not establish the history.
What the two stores showed on one date
The examples below are selling prices and higher listed prices at Sihoo's and ProtoArc's US stores, checked 2026-10-13. They show the arithmetic of the advertised reductions, without establishing that any higher figure was a genuine former selling price.
A dated price comparison cannot establish how long either figure was offered. To judge a claim about a former price, ask the seller what that higher figure represents and when it applied.
| Chair (store) | Selling price, checked 2026-10-13 | Listed price, same date | Marked reduction |
|---|---|---|---|
| Sihoo M18 (Sihoo's US store) | from $169.99 | $289.99 | $120 (41%) |
| Sihoo M57 (Sihoo's US store) | from $239.99 | $319.99 | $80 (25%) |
| Sihoo M59AS (Sihoo's US store) | from $239.99 | $449.99 | $210 (47%) |
| Sihoo B300 Pro (Sihoo's US store) | from $259.99 | $329.99 | $70 (21%) |
| Sihoo C300 (Sihoo's US store) | from $279.99 | $559.99 | $280 (50%) |
| Sihoo C300 Pro (Sihoo's US store) | from $359.99 | $789.99 | $430 (54%) |
| Sihoo Doro C300 Pro V2 (Sihoo's US store) | from $429.99 | $499.99 | $70 (14%) |
| Sihoo Doro S300 (Sihoo's US store) | from $599.99 | $999.99 | $400 (40%) |
| ProtoArc Flexer (ProtoArc's US store) | $159.99 | $299.99 | $140 (47%) |
| Chair (store), continued | Selling price, checked 2026-10-13 | Listed price, same date | Marked reduction |
| ProtoArc EC200 Pro (ProtoArc's US store) | $249.99 | $289.99 | $40 (14%) |
"From" means the lowest of several color or version options. Options carried their own listed prices. For a like-for-like example, the C300 Pro's White Footrest Version was $409.99, listed against $839.99; its White Standard Version was $369.99. At Sihoo's US store, checked 2026-10-13, adding the footrest in white cost $409.99 - $369.99 = $40.
Why the listed price is a weak guide
The same selling price can sit beside different listed prices. On the M18 listing, the Black option was $169.99 against $289.99 and the Blue option was $169.99 against $299.99. You pay the same either way; only the advertised saving changes.
The percentage also does not track what you spend. The C300 was listed at $279.99 against $559.99, a 50% marked reduction, while the B300 Pro was listed at $259.99 against $329.99, a 21% marked reduction. The chair with the larger percentage cost $279.99 - $259.99 = $20 more. The ProtoArc EC200 Pro showed 14% off and the Sihoo M57 showed 25% off, yet the EC200 Pro was only $249.99 - $239.99 = $10 more expensive.
What to compare instead: price, returns, shipping
A close price comparison can change once you account for delivery and returns. Read the policy that applies to the exact model and purchase channel:
- Returns at Sihoo: its US policy, checked 2026-11-01, gives 30 days from delivery and free return shipping for eligible U.S. and Canadian orders. Clearance and final-sale items are excluded. Its eligibility paragraph requires an unused item in its original packaging, while its FAQ accepts normal use; confirm whether an assembled chair returned for fit qualifies before relying on a trial.
- Returns at ProtoArc: its Getting Started policy, checked 2026-11-01, gives 30 days after delivery and requires an unused item in its original package with the original contents undamaged. For a return without a quality issue, the customer pays shipping.
- Shipping: Sihoo's pages for the M18, M57, M59AS, C300, C300 Pro V2 and S300 list free shipping with delivery in 5-7 days; the B300 Pro and C300 Pro pages list free shipping. ProtoArc's product pages for the Flexer and EC200 Pro list free shipping "on eligible orders," with U.S. orders arriving within 2-3 business days; the full terms are on ProtoArc's separate policy pages.
- Warranty: Sihoo's M59AS, B300 Pro and C300 Pro pages listed 3 years, checked 2026-10-23. ProtoArc's general warranty policy, checked 2026-11-01, gives furniture a standard 3 years with longer coverage on selected items. Its Flexer product page displays 5 years. Confirm the model, covered parts and purchase channel with the maker rather than applying one series' terms to every chair.
If a small price gap is your deciding factor, compare Sihoo's B300 Pro at $259.99 with ProtoArc's EC200 Pro at $249.99 at their respective US stores, checked 2026-10-13. The $259.99 - $249.99 = $10 difference could be outweighed by return shipping. Before choosing either, ask the maker to confirm the selected option's delivery cost and whether your intended fit check would preserve return eligibility.
A quick check before you buy
- Ignore the crossed-out price and write down the selling price of the exact color and version you want.
- Compare that figure with the selling prices of the other chairs on your list, not with their listed prices.
- Read whether the item is clearance or final sale, and who pays return shipping if it does not suit you.
- Note the shipping terms and any "eligible orders" condition.
- Check who the warranty covers and for how long, and whether buying through another platform changes that.
- If the listed price is your reason to buy, apply the FTC test: was the chair regularly offered at that price for a substantial period? If you cannot tell, give the listed price no weight.
Our guide to choosing an office chair covers the fit and adjustment questions that come before price.
Browsing for one? Browse chairs in the feed →
Sources
- eCFR, 16 CFR Part 233, Guides Against Deceptive Pricing
- Sihoo US store (site price feed, 2026-10-13)
- Sihoo, M18 Ergonomic Office Chair
- Sihoo, M57 Ergonomic Office Chair
- Sihoo, M59AS Ergonomic Office Chair
- Sihoo, B300 Pro Ergonomic Office Chair
- Sihoo, Doro C300 Ergonomic Office Chair
- Sihoo, Doro C300 Pro Ergonomic Chair
- Sihoo, Doro C300 Pro V2
- Sihoo, Doro S300 Ergonomic Chair
- ProtoArc, Flexer Ergonomic Chair
- ProtoArc, EC200 Pro Ergonomic Office Chair
- Sihoo, Returns Policy
- Sihoo, Warranty Policy
- ProtoArc, Getting Started (returns)
- ProtoArc, Warranty Policy
We have not tested these products. Specs and guidance are as published on these pages on the date above and can change; the manufacturer's page for your model has the current details.